Legal

Privacy Policy

Last Updated: January 27, 2026

Fourtree Marketing ("Fourtree Marketing," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.fourtreemarketing.com or use our AI-powered marketing services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Company Information

Fourtree Marketing

Website: www.fourtreemarketing.com

Email: [email protected]

Phone: (410) 936-5177

2. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website
  • Prospective and current clients
  • End users and customers of our clients whose data is processed through our AI systems

Fourtree Marketing acts as a data controller for its own business operations and as a data processor when handling data on behalf of clients.

3. Information We Collect

3.1 Information We Collect Directly

We may collect the following from clients and website visitors:

  • Name
  • Email address
  • Phone number
  • Business name and details
  • Billing and payment-related information

3.2 Information We Process on Behalf of Clients

When providing services, we may process data belonging to our clients or their customers, including:

  • Phone numbers and contact details
  • Call recordings and voicemail messages
  • SMS, chat, and chatbot transcripts
  • Appointment and interaction data

This data is controlled by our clients. We process it only according to their instructions.

4. Cookies and Analytics

We use cookies and similar tracking technologies to operate and improve our website, analyze traffic and usage trends, and measure marketing performance. We use analytics tools such as Google Analytics, which may collect IP addresses, browser type, device identifiers, and usage behavior.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. How We Use Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Configure AI voice agents, chatbots, and automations
  • Communicate with clients
  • Process payments
  • Improve and optimize our services
  • Comply with legal obligations

6. AI-Specific Data Usage

Our services use artificial intelligence systems that may process call recordings, transcripts, and message content.

  • AI systems operate based on instructions and data provided by clients
  • We do not use client data to train public or shared AI models
  • AI outputs may be reviewed for quality assurance and troubleshooting

Clients are responsible for ensuring they have proper consent to use AI-based communications and recordings.

7. Third-Party Services and Data Sharing

We share data only as necessary to provide our services. Third-party providers may include:

GoHighLevelCRM and automation platform
TwilioTelephone and messaging services
OpenAIAI processing services
Google AnalyticsWebsite analytics
Stripe / PayPalPayment processing
AWS / Google CloudData hosting and storage

These providers process data under their own privacy policies and security standards.

8. Payment Information

Payment information is processed securely by third-party payment processors. Fourtree Marketing does not store full credit card numbers. Payment processors handle data in accordance with PCI-DSS standards.

9. Data Retention

We retain personal data only as long as necessary to fulfill contractual obligations, provide ongoing services, and comply with legal, tax, or regulatory requirements. Client data may be deleted or returned upon service termination, subject to legal retention requirements.

10. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of data
  • Restrict or object to processing
  • Request data portability
  • Opt out of the sale or sharing of personal information (we do not sell data)

Requests may be submitted to [email protected]. We may verify your identity before processing requests.

11. SMS / Text Messaging Terms

By providing your phone number and engaging with our AI-powered communication system, you consent to receive text messages from Fourtree Marketing regarding:

  • Appointment confirmations and reminders
  • Service request updates
  • Booking links and scheduling information
  • Business-related communications

Message frequency varies based on your interaction. Message and data rates may apply.

You can opt out at any time by replying to any message with one of the following:

STOP CANCEL END QUIT UNSUBSCRIBE

You may also contact us directly at (410) 936-5177 or [email protected]. Reply HELP to any message for assistance.

We do not share your phone number with third parties for marketing purposes. Carriers are not liable for delayed or undelivered messages.

11.1 Mobile Information Sharing

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes without your explicit consent. Your phone number may be shared with:

  • The specific contractor or service provider you contacted
  • Our SMS service providers (for message delivery only)
  • As required by law or legal process

These parties are contractually obligated to protect your information and use it only for providing the requested services.

For full SMS opt-in/opt-out details, see our SMS Disclosure.

12. Call Recordings and Transcripts

Calls, voicemails, and messages may be recorded or transcribed for quality assurance, automation and routing, and client-requested functionality. Clients are responsible for notifying callers and obtaining required consent where applicable.

13. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect data, including encrypted data transmission, secure cloud infrastructure, and access controls. However, no system is completely secure and we cannot guarantee absolute security.

14. International Data Transfers

Data may be processed or stored in the United States or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for international transfers, including contractual protections.

15. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If we become aware that such data has been collected, we will delete it promptly.

16. Data Breach Notification

In the event of a data breach affecting personal information, we will take prompt steps to mitigate the issue, notify affected clients or individuals as required by law, and cooperate with regulatory authorities when applicable.

17. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

18. Contact Us

Questions or requests regarding this Privacy Policy? Reach us at:

Fourtree Marketing

Email: [email protected]

Phone: (410) 936-5177

Website: www.fourtreemarketing.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.